Frequently asked questions

Frequently asked

What's included in the bundle?

One car parking spot + entry to the museum + the 15-minute cinema + the Ludo space (for the child tier) + audio guide in English. The Roman bridge itself is free to walk — the bundle covers everything paid on-site.

Can I just walk the bridge for free?

Yes. The bridge and the riverside paths are free access. You only pay for parking (€9/car if paid at the booth) and for the discovery areas (museum + cinema + Ludo). The bundle pre-pays both so you skip both queues.

When should I arrive?

Morning (before 11:00) or after 16:00 is quietest. July–August midday is peak — the parking queue alone can hit 20–30 minutes. Pre-paid bundles skip both the parking booth and the museum ticket office.

Is it worth visiting at night?

Yes. From mid-May through September the bridge is lit at dusk (free). In July and August there's a 20-minute sound-and-light show at 22:30 — one of the best free-ish spectacles in southern France.

How long does a visit take?

Allow 2.5–3 hours for the full experience: bridge walk, museum, cinema, Mémoires de Garrigue trail, Ludo (if travelling with children). One hour if you just want the bridge photo.

Can I swim in the river?

Yes — designated zones during summer. The upriver side of the bridge is quieter and usually shallower. Sturdy river shoes recommended (the bed is stony).

Is it accessible for wheelchairs?

Museum and cinema fully accessible; the left-bank reception lends wheelchairs free. The bridge itself has uneven stone surfaces and gravel approach paths. The right bank is less accessible.

What's your refund policy?

Two situations trigger a full refund: (a) we cannot secure your chosen date, or (b) the monument closes. Outside those, tickets are non-transferable. See the refund policy page for detail.